Terms & Conditions, Product Care & Safety

Thank you for purchasing a copper water bottle from PUURA Healthcare.

By purchasing and using our products, you agree to the following Terms & Conditions, Product Care Instructions, and Safety Guidelines. Please read this document carefully before using your copper bottle.

Our copper bottles are designed as a vessel for storing and drinking water as part of a healthy hydration routine.

Our copper water bottles are intended solely for:

• Drinking water
• Storing still water
• Short-term storage of room temperature or cold water

The product is not intended for medical treatment, diagnosis, prevention, or cure of any disease or health condition. Any health or wellness information provided by PUURA Healthcare is for educational purposes only and should not be considered medical advice. Always consult a qualified healthcare professional regarding any medical concerns.

Copper is an essential trace mineral required by the human body in small amounts. While copper has recognised antimicrobial properties and has been used traditionally for water storage for centuries, individual results may vary.

PUURA Healthcare does not guarantee:

• Specific health improvements
• Weight loss
• Disease prevention
• Enhanced immunity
• Increased energy levels
• Medical benefits

Our products are designed to support hydration and wellbeing as part of a healthy lifestyle.

Do

• ✓Store plain drinking water only
• ✓Rinse before first use
• ✓Clean regularly
• ✓Keep bottle dry when not in use
• ✓Store in a cool, dry location
• ✓Fill with filtered water where possible

Do not

• ✗Store acidic liquids
• ✗Store fruit juices
• ✗Store lemon water
• ✗Store vinegar-based drinks
• ✗Store fizzy drinks
• ✗Store sports drinks
• ✗Store milk or dairy products
• ✗Store alcohol
• ✗Store hot liquids unless specified by the product specifications

Acidic substances can react with copper and may damage the bottle's protective surface.

1. 1.Fill the bottle with fresh drinking water before bed.
2. 2.Leave water in the bottle overnight (6–8 hours).
3. 3.Drink the water in the morning upon waking.
4. 4.Refill throughout the day as desired.

This traditional practice is commonly known as storing water in a copper vessel overnight.

Daily cleaning

1. 1.Empty bottle completely.
2. 2.Rinse thoroughly with warm water.
3. 3.Allow bottle to air dry with lid removed.

Weekly deep cleaning — Lemon & Salt

1. 1.Cut a lemon in half.
2. 2.Sprinkle a small amount of salt onto the lemon.
3. 3.Gently rub the exterior copper surface.
4. 4.Rinse thoroughly.
5. 5.Dry immediately with a soft cloth.

Weekly deep cleaning — Lemon Water Solution

1. 1.Mix warm water with a small amount of lemon juice.
2. 2.Pour into bottle.
3. 3.Shake gently.
4. 4.Leave for a few minutes.
5. 5.Rinse thoroughly several times.
6. 6.Dry completely.

Do not leave acidic cleaning solutions inside the bottle for extended periods. You may also use white vinegar diluted with water, or copper-safe cleaning products. Always rinse thoroughly after cleaning.

Copper naturally changes over time. You may notice:

• Darkening
• Colour variations
• Small spots
• Natural patina development

These are normal characteristics of genuine copper and do not affect functionality. Many customers value this natural ageing process.

Never

• ✗Drink from a damaged bottle
• ✗Store acidic liquids for prolonged periods
• ✗Use abrasive chemicals
• ✗Use bleach
• ✗Use industrial cleaning products
• ✗Use metal scourers or wire brushes

If you notice

• Excessive corrosion
• Unusual taste
• Damage to the interior lining (if applicable)
• Cracks or defects

Discontinue use and contact customer support.

This product is not a toy. Children should only use the bottle under adult supervision. Small components such as lids, seals, and straws may present a choking hazard for young children.

PUURA Healthcare shall not be liable for:

• Improper use of the product
• Failure to follow cleaning instructions
• Damage caused by misuse
• Damage caused by acidic liquids
• Personal injury resulting from improper use
• Indirect or consequential losses

Users are responsible for ensuring the product is used safely and in accordance with these guidelines.

As copper is a natural material, slight differences may occur in:

• Colour
• Finish
• Texture
• Hammered patterns
• Weight

These variations are normal and do not constitute defects.

Please refer to our Returns & Refund Policy for information regarding returns, replacements, faulty products and warranty claims. Proof of purchase may be required.

For product support, care advice, or warranty enquiries, please contact PUURA Healthcare at purra.sales@mail.com. We are committed to helping you enjoy your copper bottle safely and responsibly.